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Bangladesh Bank Training Academy Journal

THOUGHTS ON BANKING AND FINANCE

Thoughts on Banking and Finance, July - December, 2021

Effect of Stress on Employees Job Performance: A Study on Banking Sector of Bangladesh

DOI
https://doi.org/10.64968/bbta.tbf.2021.08.02.08
Journal volume & issue
Vol. 8 Issue 2
pp. 179-203
Authors
Mohammad Masudul Haque

Abstract



Job stress is a common problem across occupations and it impacts job performance. Contemporary studies highlight the negative effect of stress on job performance; mild stress is known to enhance an employee's performance. This study examines the relationship between job stress and job performance on bank employees of Bangladesh. The data obtained through structured questionnaire from 256 employees of commercial banks. The PLS-SEM technique was employed for analyzing data. The study found that job related factors, organization related factors and individual factors are statistically significant and negatively correlated with employee job performances. Therefore, the results of the study confirms that job stress significantly reduces the performance of bank employees in Bangladesh. The results suggest that organization should facilitate supportive culture within working atmosphere of the organization to reduce stress level of employees.

Keywords: Job stress, Job performance, Banks, Employees, Bangladesh.

JEL Classification: M12